Why septic systems back up
A tank that has not been pumped, a drain field saturated after heavy rain or flooding, roots or a collapse in the line from the house, and failed baffles can all send waste back toward the house. Backups often show up first in the lowest drains.
Why it is a biohazard
Septic waste is Category 3 water. It contains bacteria, viruses and parasites, and every porous material it reaches is treated as contaminated.
How the cleanup works
Crews use protective equipment and containment, extract the waste, remove contaminated porous materials, then clean, disinfect and dry the area.
- Containment and protective equipment
- Extraction of waste and standing water
- Removal of contaminated carpet, pad, drywall and insulation
- Cleaning and disinfection of hard surfaces
- Drying and odor control
The septic system itself
Pumping the tank, repairing baffles, clearing the line or fixing the drain field is septic contractor work, separate from cleaning inside the home. Have the system checked before using water again.
Before the call
Stop using water in the house, keep children and pets away, and avoid walking through affected areas. If the backup followed flooding, the drain field may not accept water until the ground dries.
Questions
Will the contractor pump my septic tank?
No. This service covers cleanup and disinfection inside the home. Tank pumping and septic repairs are done by a septic service.
Is septic backup cleanup different from sewer backup cleanup?
The cleanup inside the house is similar. The difference is the system: a septic tank on the property rather than a municipal sewer line.
Can I use the house water after a septic backup?
Wait until the septic system has been checked. More water sent down the drains can cause another backup.